User Data Deletion

Introduction

At Ilusound, we respect your right to control your personal data. This page explains how you can request the deletion of your personal information from our systems. We are committed to processing deletion requests in a timely and secure manner.

What Data We Collect

We may have collected the following types of personal information:

• Contact information (name, email address, phone number) submitted through contact forms
• Usage data and analytics information about how you interact with our website
• Device and technical information (IP address, browser type, operating system)
• Public Instagram content displayed through our Instagram API integration (we only display our own public posts)

What Happens After Deletion

After we process your deletion request:

• Your personal data will be permanently deleted from our active systems and databases
• Deletion will be completed within 30 days of your verified request
• You will receive a confirmation email when the deletion is complete
• Some anonymized or aggregated data may be retained for analytical purposes, but it will not be personally identifiable

Data We Cannot Delete

Please note that we may be unable to delete certain information in the following circumstances:

• Information we are legally required to retain (e.g., for tax, accounting, or legal compliance purposes)
• Anonymized or aggregated data that cannot be linked to you personally
• Data stored on third-party platforms (such as Instagram) - you would need to request deletion directly from those platforms